05 Sep 2010 
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Troubleshooters allow you to follow a series of questions to find a specific answer. Please choose the category that is related to your area of interest in order to learn how to fix specific problems, perform important procedures, and read useful overviews.

Did not receive your plagiarism report(s) in a timely manner?
  You signed up, submitted your document(s) for plagiarism checking, yet did not receive your plagiarism report(s) even after the stipulated time-frame? If so, view the solution(s) here.
Haven't received your plagiarism report(s)?
  You signed up, submitted your document(s), yet did not received your plagiarism report(s). If so, view the solution(s) here.
How to submit document(s) for plagiarism checking?
  You signed up, but now do not know how to submit document(s) for plagiarism checking. If so, view the solution(s) here.
Is my submitted document stored in your databases?
  You submit your document(s) for plagiarism checking, but are un-sure whether we keep your document(s) in our databases even after your plagiarism report(s) have been generated? If so, view the solution here.
Paid via Digital Check or FXSource?
  You paid for a subscription to our services using either a Digital Check (also known as an eCheck) or FXSource? If so, read on...
Did not receive a confirmation after signing-up?
  You signed up, yet did not receive an e-mail confirmation from us. If so, view the solution(s) here.
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